For community managers
Fellow Residents gives residents a verified, private place to connect and gives your team an early view of what matters. Respond in context, show progress, and make the resident experience one people want to stay with.
Community manager loginPrivate community
Verified groups, conversations, and shared Posts make the property feel more like a neighborhood. Residents can share ideas, voice their opinions, and connect with neighbors while their last name, apartment, and contact details stay private.
Early signal
A simple weekly resident pulse shows how the community is feeling over time. Trends help your team recognize what is working, see where an update could help, and keep the resident experience moving in a positive direction.
Credible reputation
Every public review comes from a confirmed current resident. The public sees verified resident feedback, while personal identity and residence details remain protected. Your team can reply publicly, showing prospective residents how you listen and follow through.
What Fellow Residents brings to a property
Resident satisfaction and renewal intent move together. In AppFolio’s 2026 U.S. renter survey, 56% of satisfied renters planned to renew, compared with 31% of dissatisfied renters. Fellow Residents helps your team hear priorities early and demonstrate follow-through before renewal decisions are made.
Source: AppFolio, 2026 Renter Preferences Report. Survey results describe an association, not a guarantee of renewal.
One trusted signal
Resident upvotes show which priorities would benefit most from your team’s attention.
Visible follow-through
Reply in context, move a tracked Post toward resolution, and let the reporting resident confirm when it is actually resolved.
Low operational lift
Residents have a place to connect with one another, while your team can stay current and add value where a community priority benefits from management attention.
Straightforward pricing
Every plan includes all resident accounts, community-manager access, private verified conversations and groups, Posts, public community reports and reviews, amenities, moderation, and standard support.
Small community
$39 / month
$390/year when billed annually
Ideal for a small condominium, townhome community, or apartment property.
Growing community
$99 / month
$990/year when billed annually
For the typical multifamily community or a small property complex.
Large community
$199 / month
$1,990/year when billed annually
For larger apartment communities and multi-building complexes.
Portfolio
Custom
A plan shaped for your organization
For larger portfolios, management companies, and complex operations.
Complexes are priced by the total residences across their communities, never by resident participation.
The management trust loop
Community scores reflect what residents experience over time. They grow when residents see Posts acknowledged, updates shared, and work carried through to a real resolution.
Listen
See the Posts residents are sharing4 open items · 2 acknowledged
Your property view brings tracked Posts, discussion activity, and upvotes together so the most meaningful opportunities are easier to spot.
Acknowledge
Acknowledge what matters earlyAcknowledged
A timely acknowledgment lets residents know their Post reached the right team, even while a fuller update or next step is taking shape.
Respond
Add a clear update to the discussionPosted to the Post discussion
Respond where residents are already talking. A useful update gives the community facts, timing, and next steps without forcing residents to chase information.
Prioritize
Use resident support to prioritizeUpvotes add resident context to the Post list, helping the community team focus attention where it will matter most.
Resolve
Set work pending resolutionWaiting for reporter confirmation
When the work is complete, mark it pending resolution. The resident who reported it confirms whether the problem is actually resolved.
Improve
Build trust through repeat follow-through↑ 0.4 from last week
Weekly resident sentiment and Post metrics make the results visible over time. Consistent responsiveness gives residents a reason to recommend the community.
A respectful operating loop